Gateway Services
AltaPay has several gateway services around their APIs to assist the merchants with their payment management needs.
Tokenisation
AltaPay provides a direct gateway token service supporting multiple acquirer connections within one merchant setup.
A token is defined by a PAN and an expiry date as well as a secret string which is unique to the gateway.
The token for a card will be the same across all channels (online, mobile, in-store and MO/TO) to help you identify buying patterns and recognise gaps in your business by applying data analysis to the data provided by AltaPay.
The solution works seamlessly with existing loyalty schemes which may already be provided to customers. The token(s) will be a supplement to the unique identifier used to identify customers. This is key functionality and allows customers to link multiple cards to a single membership program.
In addition, a loyalty scheme can be built around the token which can act as the unique identifier if needed.
One file format for payment methods with bulk payouts
With AltaPay, you simply need to support one file format for bulk payouts. AltaPay takes full responsibility for parsing all required file formats from the different Acquiring Banks and Financial Institutions, consolidating them into a single format.
This comprehensive setup means that when entering a new market or adding a new Payment Method, once the relevant business rules have been mapped for the implemented file format, no further changes are required.
The format includes the following headers:
- Date
- Type
- ID
- Reconciliation Identifier
- Payment
- Order
- Terminal
- Shop
- Transaction Currency
- Transaction Amount
- Exchange Rate
- Settlement Currency
- Settlement Amount
- Fixed Fee
- Fixed Fee VAT
- Rate Based Fee
- Rate Based Fee VAT
The above format provides insight even if the transaction currency differs from the currency settled into the bank.
Unique Identifier for each Capture / Refund
AltaPay's Front and Back-End APIs allow you to pass a unique identifier per capture and refund, which in turn enables mapping to each individual transaction state and automatically reconciles all orders.
Non-Matched Funding File Hold Status
AltaPay will check all funding files from the acquirers, and confirm reconciliation with processed payments before we release them to you.
This creates a safety net around financial systems, and removes operational headaches around cleansing incorrect data.
Dynamic Routing
When the eCommerce gateway sees a transaction, it can apply different routing rules based on amounts, BINs, sub-schemes or similar.
This gives you complete control over at which acquirer is used for different transactions. The service can be used to improve speed, efficiency, cost and reduce risk across different markets where required.
The point-of-sale gateway supports transaction routing across acquirers to provide increased efficiency across different payment types and geographies. All configuration is done by AltaPay based on individual merchant requirements.
Back-end searches
All transaction data sent to AltaPay is indexed and made searchable in real-time via the Back-End login.
Customer service functions are everything available directly through the AltaPay interface, including any custom parameters that merchants have provided for convenience.
Custom reports
In addition to the standard functionality provided, AltaPay has a very sophisticated reporting engine, delivering a wide variety of custom reports, e.g. a report detailing all non-settled transactions within a chosen time frame.
For the few alternative payment methods which do not support bulk payouts, AltaPay offers custom reports with all required data for Bank Account reconciliation (expected bank statement, unique identifier, order id, transaction values, etc.).